Contact LogMeIn Customer Service
How to Reach a Person at LogMeIn
Verified Contact Information
Toll-Free Number:
-
1-866-478-1805Toll Free
Customer Service:
-
1-316-462-71902024 N Woodlawn Blvd #350Wichita, KS 67208
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1-800-993-1790320 Summer Street Boston, MA 02210
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1-781-638-9050320 Summer Street Boston, MA 02210
privacy@logmein.com
Privacy Inquiries
LogMeIn Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular LogMeIn Phone Number
1 (866) 478-1805
Average Hold Time
00:03:28
Average Calls duration
19 minutes
Most Popular LogMeIn Email Address
privacy@logmein.com
LogMeIn Live Agent Availability
44% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
LogMeIn Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular LogMeIn Phone Number | 1 (866) 478-1805 |
| Average Hold Time | 00:03:28 |
| Average Calls duration | 19 minutes |
| Most Popular LogMeIn Email Address | privacy@logmein.com |
| LogMeIn Live Agent Availability | 44% of callers successfully reach a real person |
| Issue Resolution Rate | Low (19% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Prepare before the call to LogMeIn | Address or zip code or first and last name |
Contact Information
LogMeIn Website:
LogMeIn Help Center:
Corporate Office Address:
LogMeIn, Inc.
320 Summer Street
Boston,
Massachusetts
02210
United States
Other Info (opening hours):
Support is available 24x7.
Sales is available 2am to 7pm (U.S. EST), Monday through Friday.
Summary of LogMeIn Customer Service Calls
149
TOTAL
CALLS
CALLS
17:31
AVG CALL
DURATION
DURATION
19%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LogMeIn?
Account Question:
- “Can’t log in”
- “Account”
- “Locked”
Product/ Service Question:
- “Need expiration”
- “Constant disconnection”
- “Clean IP address lockout”
Payments and Charges Question:
- “Billing dispute”
- “Dispute a credit card charge”
- “Billing issue”
Request for Information Question:
- “Help get logged in to a host computer”
- “I need to check if my subscription allows me to connect to one computer”
- “Need help promoting to where I am”
Activation/ Cancellation Question:
- “Cancellation of my log man”
- “CANCEL Service”
- “Sorry, need to cancel but have loved the service”
Staff Question:
- “I need to end my services with your company. My business closed and I no longer need your serviced”
- “No phone service”
Return/ Replace Question:
- “Change security code email”
Other Question:
- “Never wanted”
- “Widow still open”
- “I am unable to open my computer to remove this app”
Compare LogMeIn Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
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