Contact LogMeIn Customer Service
LogMeIn Phone Numbers and Emails
Toll-Free Number:
-
1 (866) 478-1805Toll Free
Customer Service:
-
1 (316) 462-71902024 N Woodlawn Blvd #350Wichita, KS 67208
-
1 (800) 993-1790320 Summer Street Boston, MA 02210
-
1 (781) 638-9050320 Summer Street Boston, MA 02210
LogMeIn Email:
privacy@logmein.com
Privacy Inquiries
LogMeIn Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
88% phone, 12% email
Most Popular LogMeIn Phone Number
1 (866) 478-1805
Most Popular LogMeIn Email Address
privacy@logmein.com
Average Hold Time
00:03:01
Average Calls duration
21 minutes
LogMeIn Live Agent Availability
75% of callers successfully reach a real person
Call Volume by Day
View full overview ›
LogMeIn Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 88% phone, 12% email |
| Most Popular LogMeIn Phone Number | 1 (866) 478-1805 |
| Most Popular LogMeIn Email Address | privacy@logmein.com |
| Average Hold Time | 00:03:01 |
| Average Calls duration | 21 minutes |
| LogMeIn Live Agent Availability | 75% of callers successfully reach a real person |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Issue Resolution Rate | Low (21% reported full resolution) |
Call Volume by Day
Contact Information
LogMeIn Website:
LogMeIn Help Center:
Corporate Office Address:
LogMeIn, Inc.
320 Summer Street
Boston,
Massachusetts
02210
United States
Other Info (opening hours):
Support is available 24x7.
Sales is available 2am to 7pm (U.S. EST), Monday through Friday.
Summary of LogMeIn Customer Service Calls
139
TOTAL
CALLS
CALLS
19:39
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LogMeIn?
Account Question:
- “Account”
- “Locked”
- “Locked out”
Payments and Charges Question:
- “Billing issue”
- “Billing”
- “Bill”
Product/ Service Question:
- “Clean IP address lockout”
- “Cannot access log me in”
- “Connection”
Request for Information Question:
- “I need to check if my subscription allows me to connect to one computer”
- “Need help promoting to where I am”
- “Support”
Activation/ Cancellation Question:
- “CANCEL Service”
- “Sorry, need to cancel but have loved the service”
- “Renewal of subscription”
Staff Question:
- “I need to end my services with your company. My business closed and I no longer need your serviced”
- “No phone service”
Return/ Replace Question:
- “Change security code email”
Other Question:
- “Widow still open”
- “I am unable to open my computer to remove this app”
- “Computer issues”
Compare LogMeIn Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
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