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Contact LogMeIn Customer Service

How to Reach a Person at LogMeIn

Verified Contact Information

Toll-Free Number:

  • 1-866-478-1805
Call Now
Send Message

Customer Service:

  • 1-800-993-1790
    Boston, MA, USA
  • 1-781-638-9050
    Boston, MA, USA
  • 1-781-897-5580
    International
  • +61 180 009 1811
    GoTo - Australia
  • +91 806 122 0001
    GoTo - India
  • +44 203 608 0255
    GoTo - UK

Sales/ Reservations:

  • 1-833-851-8340

Jobs/ Career:

jobs@goto.com

Legal:

privacy@goto.com
Privacy Inquiries
dpa@logmein.com
legal@goto.com
productabuse@goto.com

Media:

affiliates@goto.com
Affiliates

LogMeIn Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular LogMeIn Phone Number
1 (866) 478-1805
Average Hold Time
00:03:31
Average Calls duration
18 minutes
LogMeIn Live Agent Availability
47% of callers successfully reach a real person
Issue Resolution Rate
Low (19% reported full resolution)
Contact Method Distribution
100% phone
View full overview

How to Contact LogMeIn Customer Service?

Multiple helplines are available to contact the company agents at different offices. The toll-free number 1-866-478-1805 is active to call the LogMeIn company regardless of location. The company has also published a customer service number 1-781-897-5580 for international clients to contact. Individuals seeking to talk to LogMeIn customer support at their branch at 2024 N Woodlawn Blvd #350 Wichita, KS, 67208, can dial 1-316-462-7190 during business hours. The helpline, 1-800-993-1790, is active to contact LogMeIn.com support at the company office at 320 Summer Street, Boston, MA 02210. You can also use the number 1-781-638-9050 to call the same company branch.
LogMeIn customer service handles individual queries and concerns at its Sydney branch at +6-128-093-9900. For people in Karnataka, +91-806-122-0001 is the helpline to call. Customers in the UK can talk to the company agent at +44-203-608-0255 during LogMeIn hours. People seeking assistance with an issue or concern can use these helplines 24/7. Those contacting the company agent for sales can dial the relevant number between 2:00 AM and 7:00 PM EST, Monday through Friday.

LogMeIn USA has published a single email address, privacy@logmein.com, for privacy inquiries. If your purpose of contact is a different issue, choose the LogMeIn customer support number most relevant to your concern to contact between office hours. People reluctant to share their personal or sensitive information by call or email can also consider visiting the company headquarters in person for safe communication. After hearing their concerns, the customer care team will try to resolve them while ensuring they never arise again.

To contact the business agent via the LogMeIn website, click Support on the homepage to get directed to a new page with the options Sales Inquiry or Support Request. Selecting the Sales Inquiry as the option will direct you to fill out a form and submit your concerns to the company agent. You can also choose the option for online chat to initiate a conversation with LogMeIn customer support on the same page. People choosing Support Request will get directed to a new page to seek product-specific help. For that, you must select a category you need help with, and the LogMeIn customer service agent will respond with a solution within business hours. People who want more options for direct assistance from the company agent can sign into their LogMeIn account on the website.

PissedConsumer Club

Contact Information

LogMeIn Website:

LogMeIn Help Center:

Corporate Office Address:

GoTo Group, Inc.
333 Summer Street 5th Floor
Boston, Massachusetts 02210
United States

Other Info (opening hours):

Sales Hours: 8:00am - 7:00pm EST


Mailing Address:

Attn: GoTo Privacy Team c/o Legal Team

GoTo

77 Sir John Rogerson's Quay, Block C, Suite 207

Grand Canal Docklands, Dublin 2, D02 VK60

Republic of Ireland

More contact details

Why Customers Call LogMeIn?

Top Reasons of Customers Calls

  • Account 24%
  • Customer Inquiries & Issues 21%
  • Product/ Service 16%
  • Payments and Charges 14%
  • Activation/ Cancellation 11%
  • Request for Information 11%
  • Staff 2%
  • Return/ Replace <1%

Account

24%
  • "Can't access my logmein account?"
  • "Can't log in"
  • "Account"

Customer Inquiries & Issues

21%
  • "Cannot go remotely"
  • "Never wanted"
  • "Widow still open"

Product/ Service

16%
  • "Can't connect"
  • "Log me in isn't working"
  • "Need expiration"

Payments and Charges

14%
  • "billing dispute"
  • "Dispute a credit card charge"
  • "Billing issue"

Activation/ Cancellation

11%
  • "Cancellation of my log man"
  • "CANCEL Service"
  • "Sorry, need to cancel but have loved the service"

Request for Information

11%
  • "Help get logged in to a host computer"
  • "I need to check if my subscription allows me to connect to one computer"
  • "Need help promoting to where I am"

Staff

2%
  • "I need to end my services with your company. My business closed and I no longer need your serviced"
  • "No phone service"

Return/ Replace

<1%
  • "Change security code email"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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